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Pay NO Interest for 12 months on Featured Furnaces*

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Join the Green Movement

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Environmental, Social and Governance

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Call on Reliance™ for

heating, air conditioning, and plumbing services in Kitchener.

Reliance Home Comfort™ is Kitchener’s local source for furnaces, air conditioners, water heaters, plumbing services, water purification, smart home systems, electrical services, green solutions and more.

Reliance Home Comfort has been providing affordable home comfort solutions to Kitchener and surrounding regions for more than 50 years. We know how important it is to have a heating, cooling, and plumbing company you can count on in an emergency, and for regular maintenance and repairs.

We are proud to provide Kitchener heating and cooling system (HVAC) installations, repairs and maintenance throughout Kitchener. We provide furnace repair, ac repair, plumbing repair, electrical repair and services. Looking for a new furnace or air conditioner in Kitchener? Our team of Home Comfort Advisors and experienced Kitchener HVAC technicians are just a phone call away and ready to provide you with a free consultation.

We also serve the following nearby areas:

  • Alpine Village
  • Beechwood Forest
  • Breithaupt Park
  • Bridgeport
  • Brigadoon
  • Cambridge
  • Cedar Hill
  • Centerville
  • Central Frederick
  • Cherry Hill
  • Chicopee
  • Country Hills
  • Deer Ridge
  • Doon
  • Eastwood
  • Fergus
  • Forest Heights
  • Forest Hill
  • Grand River Village
  • Guelph
  • Heritage Park
  • Highland
  • Huron Park
  • Idlewood
  • Kingsdale
  • Kitchener
  • Lackner Woods
  • Laurentian
  • Mount Hope
  • Northward
  • Pioneer
  • Rockway
  • Rosemount
  • Southdale
  • Stanley Park
  • Sunnyside
  • Victoria Hills
  • Waterloo
  • Westmount
  • Williamsburg

Experienced Kitchener Furnace Installation

We rely on our furnaces and heating systems here in Canada. With 50 years of experience providing expert HVAC service and sales in Kitchener, we know how to keep your home feeling cozy on even the coldest winter day. Our Home Comfort Advisors live in the area too and can help you determine the perfect heating system to keep your family warm.

Our team of licensed furnace technicians will install your new furnace quickly and professionally. We also provide maintenance and repair services to keep your heating system running smoothly. We can take care of a wide range of furnace and heating issues such as:

  • Ignition or pilot light issues
  • Slipped or frayed blower belts
  • Malfunctioning thermostats
  • Cracked or broken heat exchangers
  • Worn-out ball bearings
  • Blower fan problems
  • And many other general mechanical problems

Kitchener Air Conditioning Repair Near Me

We know that Canada is no stranger to extreme weather. Whether you are ready to install a new air conditioning system in Kitchener or just need to maintain your existing AC, Reliance Home Comfort can help keep your home cool on even the hottest day.

We offer several cooling systems to choose from:

  • Central Air Conditioning
  • Ductless or Mini-Split Air Conditioners
  • Packaged Air Conditioners

We are experts at providing top cooling solutions, and we can help you find the perfect Kitchener AC solution for your home.

Not ready to replace your current AC, but it’s not working properly? Contact us for fast and professional Kitchener air conditioning repair.

Should You Rent or Buy Your Furnace and Air Conditioner?

At Reliance Home Comfort, you always have the option to rent or buy your new furnace or AC. Your Home Comfort Advisor can walk you through your options.

Kitchener Water Heaters

Tank or tankless? Gas or electric? 40, 50, 60 or 75 gallons? With so many water heater options, it’s easy to get overwhelmed. Our Home Comfort Advisors are here to help you choose the best water heating solution for your family.

Kitchener Hot Water Heater Repair Near Me

Have an existing water heater that needs a repair? We can repair your existing hot water heater too, so your family can get back to enjoying hot water.

Expert Kitchener Plumbing Repairs Near Me

Can you fix my leaky toilet? How do I upgrade my fixtures? You’ve got plumbing questions. Reliance Home Comfort has the answers.

We understand that a dripping tap, clogged drain, or broken laundry hose is stressful to deal with, and could cause costly damage if it’s not repaired fast. Our trained plumbers can solve emergency and non-emergency plumbing issues in any area of your home.

Kitchener Water Purification, Air Purification and Smart Home Products

We have a full spectrum of products to keep you comfortable, from water purification systems including water softeners, iron and chlorine filters and reverse osmosis systems to products that could help improve your indoor air quality like HEPA air filters, HRVs and ERVs and UV air purification systems. Want to smarten and secure your home with smart home products? Choose from the wide range we carry, including Google Nest Protect, Nest Hub, Nest Hello Video Doorbell and a variety of smart thermostats. Need electrical upgrades, an emergency electrical repair or a standby generator? Reliance Home Comfort has you covered for all your electrical needs.

Contact a Kitchener Heating and Cooling Contractor

Whether you need emergency assistance or regular maintenance, our experts in plumbing, air conditioning, hot water tanks, and furnace repair are ready to help. We offer the best heating and air conditioning solutions to customers throughout Kitchener, and we’re proud of our excellent reputation for quality and integrity.

Call us 24/7/365 for fast, friendly, knowledgeable HVAC support and advice.

Just Call on Reliance™.

Home Comfort Solutions

Check out our Air Conditioners Savings Offers

See offer details below

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Air Conditioner Guide

A helpful guide for everything to know about your home’s AC needs.

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Air Conditioner Frequently Asked Questions

All your frequently asked questions about air conditioning answered.

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All Air Conditioner Resources

Learn more about air conditioning to help you make the right decisions.

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Heat Pumps: Heating and Cooling Wrapped in One

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Check out our Furnace Savings Offers

See offer details below

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Furnace Guide

A helpful guide for everything you need to know about your home’s heating needs.

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Furnace Frequently Asked Questions

All your frequently asked questions about air conditioning answered.

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Furnace Learning Resources

Learn more about furnaces to help you make the right decisions.

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Plumbing Guide

A helpful guide for everything you need to know about your home’s plumbing.

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Plumbing Frequently Asked Questions

All your frequently asked questions about your home’s plumbing answered.

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All Plumbing Resources

Learn more about plumbing to help you make the right decisions.

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Women looking at glass

Benefits of a Water Softener

Are you experiencing the uncomfortable effects of hard water in your home? A water softener can help.

Watch Now
Woman drinking purified water

Water Purification Frequently Asked Questions

All your frequently asked questions about water purification answered.

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All Water Purification Resources

Learn more about water purification to help you make the right decisions.

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Water Heater Frequently Asked Questions

All your frequently asked questions about water heaters answered.

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Benefits of a Tankless Water Heater

Thinking about going tankless? Learn more about the benefits of on-demand water heaters?

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All Water Heater Resources

Learn more about water heaters to help you make the right decisions.

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The Ultimate Smart Home Guide

A comprehensive guide to the latest Smart Home technology that can make your home life more comfortable, efficient and secure.

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Benefits of Building a Smart Home

Smart home solutions allow you to easily control and manage many of your household appliances.

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Smart Home Frequently Asked Questions

Frequently Asked Questions About Smart Home

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Electrical Tips for your Home Office

A guide to understanding electrical requirements that will help ensure you can work from home like a pro.

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Electricity: 5 ways to stay safe at home

Knowledge about electrical safety can go a long way to keeping us all safe. Here are five tips that will help.

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8 Tips to Get You Through a Blackout

These tips can help you keep your family safe and your bills in check during the next blackout

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Why A Smart Thermostat Should Be Your Next Green Choice

Two great thermostats we think could be your next green choice to help reduce your carbon footprint and energy bill:

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Reasons Why You Should Upgrade To A Heat Pump

You may not have given a lot of thought to heat pumps but they’re actually a great, convenient choice that could help reduce your carbon footprint.

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Planting Trees for a Greener Future

Reliance is here to help you enjoy home comfort while helping to reduce your carbon footprint

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8 Tips to Get You Through a Blackout

These tips can help you keep your family safe and your bills in check during the next blackout

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Weather Watch: How to Prepare for Extreme Cold Weather

Ensure your family and home are safe from the dangerous or damaging effects of extreme cold and winter storms.

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Are you ready for a power outage? Here’s how to prepare

Although most power outages are very short, it’s best to have sufficient preparation for an outage of three days or more.

Learn More

Brands We Carry

  • Logo - Carrier
  • Logo - Rinnai
  • Logo - SmartAir
  • Logo - Amana
  • Logo - Nest
  • Logo - Goodman
  • Logo - Bradford White
  • Logo - Viessman
  • Authorized_Mitsubishi_Dealer_Logo

Local Service Areas

Reliance Home Comfort
Kitchener, Ontario


(905) 633-9581

ESA License #7012884

The Reliance Team Services the following areas:

  • Alpine Village

  • Beechwood Forest

  • Breithaupt Park

  • Bridgeport

  • Brigadoon

  • Cambridge

  • Cedar Hill

  • Centerville

  • Central Frederick

  • Cherry Hill

  • Chicopee

  • Country Hills

  • Deer Ridge

  • Doon

  • Eastwood

  • Fergus

  • Forest Heights

  • Forest Hill

  • Grand River Village

  • Guelph

  • Heritage Park

  • Highland

  • Huron Park

  • Idlewood

  • Kingsdale

  • Kitchener

  • Lackner Woods

  • Laurentian

  • Mount Hope

  • Northward

  • Pioneer

  • Rockway

  • Rosemount

  • Southdale

  • Stanley Park

  • Sunnyside

  • Victoria Hills

  • Waterloo

  • Westmount

  • Williamsburg

Kitchener

Reliance has an average rating of 4.8 out of 5 on Google out of 91 reviews

91 Reviews

Sher P

Thanks to Tim for helping us with our plumbing issue. He was quick and thorough, and went above and beyond by helping us with another issue which wasn't even on the list. Very happy with the service!

Pierrette L

Our tub drain was completely clogged, and after trying everything short of doing major plumbing work, I called Reliance. The technician was here within a few hours, and fixed the problem quickly. He also explained the problem and made suggestions for the way forward. I am very happy with service, and the fee was lower than I expected.

Joee A

Couldn’t be happier with our new water softener and osmosis system from reliance. The installers Richard and Donald were extremely professional and went above and beyond to make sure the equipment was installed properly and everything was explained, leaving me confident in the systems operations. Will defiantly be using Reliance for my future water and plumbing needs.

Dimo P

Todd our technician was AMAZING !!! Very informative and quick to resolve the problem. Reliance was also quick to have the technician sent out on site ... same day to be exact. I have the protection plan for my HVAC, water softener and osmosis. Just signed up for the plumbing protection.

Rian D

Jon provided great service when our furnace started emitting CO in the middle of winter. He put together a very well priced package to replace our outdated furnace, A/C and water softener. Extremely knowledgeable and answered all of the questions we had. Great experience from Jon and Reliance!

Mare B

The technician that came to service our furnace was professional, friendly and informative. He answered all my questions and took the time to show me specifics about our heating and cooling systems for our house. I am very happy with our servicing today. Thank you John!

Lorie T

Jon was very professional and courteous, he arrived on time, explained everything in a very articulate manner. I felt comfortable dealing with him, there was no sales pressure. The new furnace and A/C are being installed within 24 hours, very happy about that.

Nick T

Steve was great, he addressed the problem right away and replaced the faulty thermostat and he also checked the furnace as well to avoid a future service call. He was friendly and proactive. I would recommend Steve and Reliance.

Melanie M

Everyone is so friendly to deal with and they are great at explaining everything. George, the product advisor was very helpful and very friendly. He helped us choose the right furnace for us, laying out all of the options without being pushy.

Alex T

Lewis was prompt, polite and quick. He fixed our furnace in about 15minutes. He checked the carbon monoxide levels inside and outside of the house (at the exhaust vent) and showed me the readings; zeroes across the board. He wore booties and didnt leave any mess. No complaints!

Here’s why Kitchener Homeowners Choose Reliance

  • Live customer support 24/7/365

  • Ready to complete the repairs on the first call

  • 100,000+
    5 star Online Reviews

  • 50+ years of experience

Meet our Kitchener Team

Homeowners in and around Kitchener know how uncomfortable a furnace or air conditioner breakdown can be on the hottest or coldest days of the year – we certainly get enough of both. But with Reliance Home Comfort™, your trusted source for heating and cooling systems, water heaters, plumbing services and more, you can always rest easy.

Our skilled, trained technicians, Home Comfort Advisors and expert customer service representatives are always ready to help – with 24/7 call support, 365 days a year to help keep your family comfortable.
Like you, our team lives and works in Kitchener-Waterloo, where you can find us basking it the beauty of Victoria Park and Rockway Gardens, hiking at Upper Canada Park, taking part our countless music and cultural festivals, or delighting in all the international cuisine Kitchener Market has to offer.

Experience the Home Team Advantage™ anytime you need us – we’re happy to help you find the home comfort solution that’s meets your needs and your budget.

We work with top name brands including: SmartAir™Amana®Carrier®Goodman®, Rheem®Rinnai®Viessmann®Weil-Mclain®Bosch®, and Nest®.

Questions about your furnace, AC, or plumbing?

You can reach us live 24 hours a day, 7 days a week, 365 days a year.

Karen

Home Comfort Advisor

Karen Barna

Hi, I'm Karen. I've been in the HVAC business for 10 years and a proud Reliance team member for almost 3 years. What I enjoy most about my job is helping the amazing people I have the opportunity to meet with their home comfort needs. And I do my best each and every day to make sure that my customers are satisfied with their decision to go with Reliance. I live in Kitchener with my two grown kids and my dog. And in my spare time I enjoy decorating, cooking, golfing, live music and a nice patio with some good food and laughs with friends. Need help with your home comfort needs? Please give me a shout!

Marty

Home Comfort Advisor

Marty Cohen

Hi, I’m Marty and I’m a Tri-City area Home Comfort Advisor for Reliance Home Comfort. I’ve been in the heating and cooling business for over 6 years now, and I really enjoy working in this field. I live in Kitchener and have three step-children as well as two beautiful grand-daughters, who I love spending time with. I enjoy cooking and love animals – in fact, I studied veterinary medicine, so if you have a question about your pet as well as your air conditioner or furnace, I may be able to answer both!

Home Comfort Advisor Glen Greenway

Home Comfort Advisor

Glen Greenway

Hi, I’m Glen. I’m a Home Comfort Advisor in the Tri-City area. I'm proud to be a part of such a great company and I'm always available to my customers to help with their home comfort needs, including before and after sales and service. Please feel free to contact me if you’d like to discuss your heating and cooling needs.

Zuzana Boyle HCA

Home Comfort Advisor

Zuzana R. Boyle

Hi, my name is Zuzana and I'm a Home Comfort Advisor with Reliance Cambridge. With Reliance since 2007, I really enjoy meeting clients and I love saving them money and explaining how their heating and cooling systems work. I'm also passionate about green energy, indoor air quality and living a healthy lifestyle. My other interests include home decorating, cooking, nutrition, fitness and traveling, which I enjoy doing with my two sons and my husband. Our favourite local food places are Charcoal Steakhouse and Marisol in Kitchener and in Cambridge it has to be Mango Chutney and Red Basil. Feel free to contact me if you have any questions about your furnace, air conditioner or air quality. Can’t wait to hear from you!

Home Comfort Advisor Jon Eagle

Home Comfort Advisor

Jon Eagle

I'm Jon and I've been a Home Comfort Advisor with Reliance since 2013. I am proud to work here because everyone I work truly cares about providing the best products and services to homeowners. I have been in sales for many years and know what it takes to build a solid long-lasting relationship with my clients. I am honest, hard-working and will do whatever it takes to exceed your needs. I have lived in the Tri-City area most of my life. Currently, I live in New Hamburg with my wife, son and daughter. I love spending time with them and also really enjoy real estate and good food. I'm always happy to help you with your heating and cooling needs or answer questions about water heaters, water softeners and other water treatment products. So, please contact me anytime!

Jesse McLean HCA

Home Comfort Advisor

Jesse McLean

Hi, I'm Jesse and I'm a Home Comfort Advisor for the Tri-City region. I've been with Reliance for 6 years now and I could not be happier with what we have accomplished as a team since I was hired. The best part of day is building strong relationships with customers and providing the right heating or cooling system for their home. I'm from the Kitchener-Waterloo area and graduated from WLU with a degree in Communications – I also enrolled in business classes whenever I could. I am an avid sports fan and enjoy playing basketball and volleyball. If you have any questions about your heating and cooling, please feel free to call or email me – I'm available 7 days a week!

Reliance Home Comfort Advisor Greg Wood

Home Comfort Advisor

Greg Wood

Hi, I'm Greg, your "Reliance Home Comfort Man". Since 1990, my long professional career has been about building relationships with my customers. In 2001, I began serving the Region of Waterloo and surrounding areas by providing home comfort solutions to homeowners experiencing uneven temperatures, poor indoor air quality conditions, hard water problems, and high heating and cooling costs. To this day, I couldn't be more proud to be helping people in my community stay comfortable. The only thing I'm more proud of is my beautiful wife and two adult sons, who continue to live their lives in the Tri-City area with integrity, love and respect.

Discover Our Home Comfort Solutions

Community Involvement

Our Kitchener team is always there to lend a hand in the community

reliance team members at habitat for humanity job site

Helping Others: Bringing Comfort to Sault Ste. Marie

Reliance has a proud, long-standing partnership with Habitat for Humanity. The Sault Ste. Marie team donated a furnace to bring comfort and a warm future to the deserving new home owners.

Barrie Team Steps up to Clean Local Trail

The Barrie branch spent an afternoon cleaning up a local trail that many local families frequent. It was a fun and rewarding afternoon reminding us that a simple gesture can make a difference.

Community Caring in the Palm Of Our Hand

Reliance Team Members donated 65 used mobile phones to the Canadian National Institute for their Blind for their Phone it Forward Program. The program accepts used phones that are securely wiped and loaded with apps for the visually impaired.

Kingston Branch Donates 900lbs of Food

Partners in Mission Food Bank has been relieving hunger by distributing food hampers to low income people in the Kingston, Ontario area. The Kingston branch collected over 900lbs of food for the Food Bank to help address the food shortage in their community.

Warming Hands, Feet and Souls

Reliance’s Toronto office donated 400 pairs of socks and mittens to Covenant House and Good Sheppard Ministries. These two organizations do important work providing shelter, meals and social services to some of the most vulnerable in our community.