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London HVAC for Furnace service, installation, A/C, Water Heaters & Plumbing

Reliance Home Comfort™ London is your neighbourhood source for reliable furnaces, air conditioners, water heaters and plumbing services in London. In fact, we’ve been servicing the Forest City for over 50 years, providing affordable home comfort solutions designed to meet your family’s needs and budget.

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Furnace Guide

A helpful guide for everything you need to know about your home’s heating needs.

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Furnace FAQs

All your frequently asked questions about air conditioning answered.

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Furnace Learning Resources

Learn more about furnaces to help you make the right decisions.

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Check out our Furnace Savings Offers

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Couple Looking at Laptop Over Breakfast

Air Conditioner Guide

A helpful guide for everything to know about your home’s AC needs.

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Air Conditioner FAQs

All your frequently asked questions about air conditioning answered.

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Happy parents relaxing on couch while kid drawing on floor

All Air Conditioner Resources

Learn more about air conditioning to help you make the right decisions.

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Reliance plumber talking to homeowner and her daughter

Plumbing Guide

A helpful guide for everything you need to know about your home’s plumbing.

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Father and daughter to the dishwashing

Plumbing FAQs

All your frequently asked questions about your home’s plumbing answered.

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All Plumbing Resources

Learn more about plumbing to help you make the right decisions.

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Woman inspecting glass of water

Benefits of a Water Softener

Are you experiencing the uncomfortable effects of hard water in your home? A water softener can help.

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Water Purification FAQs

All your frequently asked questions about water purification answered.

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Funny little boy with his father playing with garden hose in sunny backyard

All Water Purification Resources

Learn more about water purification to help you make the right decisions.

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Water Heater FAQs

All your frequently asked questions about water heaters answered.

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Benefits of a Tankless Water Heater

Thinking about going tankless? Learn more about the benefits of on-demand water heaters?

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All Water Heater Resources

Learn more about water heaters to help you make the right decisions.

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Brands We Carry

  • Logo - Amana
  • Logo - Carrier
  • Logo - Nest
  • Logo - Goodman
  • Logo - Rinnai
  • Logo - SmartAir
  • Logo - Bradford White
  • Logo - Viessman

Local Service Areas

Reliance Home Comfort
16025 Robin’s Hill Rd.
London, ON
N5V 0A9

(519) 858-0858

ESA License #7012884

The Reliance Team Services the following areas:

  • Masonville

  • White Oaks

  • Hyde Park

  • Byron

  • Westmount

  • Fanshawe

  • Lambeth

  • North London

  • South London

  • East London

  • Carling

  • Huron Heights



2,827 Reviews

Ike E

Jason the Reliance electrician was so professional and courteous. From the time he arrived, he reviewed with us what he would be doing including letting us know all the Covid 19 health and safety precautions he will be taking for his and our safety. He was thorough in his work and explained what he had done to fix our electrical issue and what other services were available to us. All in awesome service call!

William C

I had some water leaks in my kitchen faucet and bathroom. The Plumber showed up on time and was very thorough in fixing every problem. He performed his work in a very professional manner and was very polite. I would highly recommend this service to my friends and colleges. Thank you very much Reliance for your service.

Mavis D

Already a customer with Reliance on other products. Received information from their Water Purification Advisor Kerilee for Reverse Osmosis and Water Softener system and was happy with the knowledge and professionalism . Answered all our questions and was able to explain the different options in a way that made sense to us. Thanks again for the wonderful service!

Noah A

Chris was great and very fast. Super respectful during a weird time in the world. Incredibly professional and Reliance was incredibly fast at getting this done. Day 1, Al comes in decides to replace the water heater, Day 2 Chris is there putting it in. Not to brag, but now I have hot water so... pretty big deal.

Vicki D

My condo board asked all units replace older water heaters. I put a call in on Saturday and made an appointment for Monday. I thought they were going to make another appointment to replace it, but they were able to replace it same day. Very happy.

Dima K

Great service! Our tech James Walton was very professional, fixed the issue right away but also investigated further and improved the performance of our furnace. Took the time to explain everything. Went above what was required and replaced worn out parts that were about to fail. Thanks!!!

Ray G

Every technician that comes to service my furnace has been amazing. They are very professional and walk you through what they are doing. I strongly recommend their protection plans. It’s saved us thousands.

Kevin G

James went above and beyond to help get my furnace working again. He knew exactly what the problem was and got it fixed very quickly. Really impressed with his service and professional attitude.

Robert D

I placed a call for service as our furnace had stopped. Within 20 minutes of my call, Reliance had a technician out. Our technician, Tony, was amazing. Prompt, knowledgeable, and professional. He had the problem fixed for us, including replacing a part, and we had heat again. Extremely impressed with Reliance.

Nadine R

The service technician was thorough in his investigation, communicated clearly his process and logic, and competently repaired our furnace. He went above and beyond by replacing the filter and adjusting the settings on our thermostat to improve efficiencies. He was also friendly and polite. Everything was resolved within three hours of us making the service call! Thank you!

Here’s why London Homeowners Choose Reliance

  • Live customer support 24/7/365

  • Next day or we pay $500 Installation

  • Ready to complete the repairs on the first call

  • Over 50,000+ 5 star Google Reviews Nationally

  • 50+ years of experience

Meet our London Team

All our team members live and work in the communities we serve. In fact, many of us were born and raised in London and the surrounding area and it’s where we’ve proudly chosen to raise our families. As members of our community, we recognize your home comfort needs because we share them, and we always work hard to tailor solutions that are right for you.


We work with top name brands including: SmartAir™Amana®Carrier®Goodman®, Rheem®Rinnai®Viessmann®Weil-Mclain®Bosch®, and Nest®.

Questions about your furnace, AC, or plumbing?

You can reach us live 24 hours a day, 7 days a week, 365 days a year.

Brandon Carnegie

Home Comfort Advisor

Brandon Carnegie

Hello, my name is Brandon. I am a Home Comfort Advisor in the London and surrounding area. Originally from St. Thomas, I have called the London area my home for my entire life. I am proud to work for Reliance and help the people in my community navigate their heating and cooling needs. I will always take the time to assess, explain and accurately quote all of your HVAC needs with professionalism and expertise. In addition to HVAC knowledge and training, I also bring to Reliance 8 years of water treatment experience. Being a Father of 4 children, my goal is to ensure that your family, like my own, has the highest quality air and water systems in your home to keep the whole family happy and healthy. I will always strive for exceptional customer service and ensure that Reliance is a company you can trust.

Reliance Home Comfort Advisor Liz Norton

Home Comfort Advisor

Liz Norton

Hi, I'm Liz, and I am a Home Comfort Advisor for Reliance Home Comfort. I've worked in sales in the St. Thomas/London area for most of my life, and look forward to helping you with any of your Home Comfort needs. Upgrading your furnace and air conditioner can provide a welcome opportunity to save money on your utility bills. Plus, our products and services can help with uneven temperatures in your home, as well as plumbing and water heater issues. I love animals and wildlife, including my customers' beautiful pets. When I'm not at Reliance, I'm usually with h my children and grandchildren and monitoring Nest Boxes for the Ontario Eastern Bluebird Society. I also love theatre, nordic walking, cycling, mountain climbing, skiing and world travel. It's my pleasure to assist you with any questions and concerns you have about your air conditioner and furnace. Please feel free to contact me for a non-obligational quote at (519) 872-5926.

brad dunbar - sarnia HCA

Home Comfort Advisor

Brad Dunbar

Hello, my name is Brad. I believe exceptional customer service and great value for your hard-earned dollars should go hand in hand. That’s why I’m proud to be part of the Reliance team here in London. I know that the purchase of a new air conditioner or furnace can come with a lot of questions. My goal is to always over-deliver on your needs, and expectations. After all, when it comes to customer service, you should never have to compromise.

Gail Garbett HCA

Home Comfort Advisor

Gail Garbett

Hello there, I’m Gail. I’m a Home Comfort Advisor for Reliance and I’ve been in this business for over 4 years. I enjoy meeting new clients and working with them to find the best heating and cooling system that meets their budget. I live in London with my family of four (two daughters) and in my spare time I love going to the gym and the theatre, as I have season tickets to the Grand Theatre. I also own my own business and run a newsletter for businesswomen called “The Enterprising Woman”. I love working and living in London – the people are so great and so is the food! I’m partial to Thai and anything spicy, so if you have any recommendations, I’d love to hear them. If you have any questions about your furnace and air conditioner, feel free to get in touch with me at (519) 686-1086

Community Involvement

A dedicated team that’s proud to be part of the London community

Icon - Home Shows
Home Shows

Find us at your local Home, Lifestyle and Outdoor shows this winter & spring. Our team of experts will be available to help you identify the right home comfort solutions for you home and budget and can answer any of your questions at the show. Come visit Reliance Home Comfort at any of the following shows to meet your local Reliance team and get your questions answered: London Lifestyle Home Show – January 26-28, 2018 St. Thomas home show March 23-25, 2018 London Home & Outdoor Show April 13-15, 2018

London Reliance Team

The London area isn’t only where our customers are – it’s where our lives are, too. That’s why we’re so active in the community, as citizens and as part of the Reliance team.

Fiesta London
Reliance London presents the Jalapeño Competition to Spice up the Market Square in Downtown London

Fiesta London! is one of largest Hispanic/Latino festivals in Southwest Ontario, and this year, London’s Reliance Home Comfort will present the famous Jalapeno Eating Competition that will be held on Sunday, June 18 at noon. We are excited to be involved in this year’s Fiesta London by presenting the Jalapeño Eating Competition, and we are looking forward to another great event,” said Andrew Joiner, Residential Sales Manager at Reliance Home Comfort. Fiesta London attracts thousands of people to this day-long, action-packed, non-stop event at the square of the Covent Garden Market, downtown London. For More information, visit:

United Way fundraiser
United Way

Our Reliance London team takes part in various fundraisers throughout the year to raise money for those less fortunate in our community. From dodge ball games to pancake breakfasts, we come together in many creative ways to raise funds for the community.

Habitat for Humanity Build 2016
Habitat for Humanity Build

In 2016, about a dozen Reliance London team members rolled up their sleeves, put on hard hats and safety shoes to hammer nails and paint walls, so that deserving families across our communities could afford a comfortable home.

London Team
Fiesta London Mexican Festival MS Walk for the MS Society (2014)

We love taking part in the MS Walk and Fiesta London, with members of our team on site at the Reliance tent, handing out water bottles and saying hi to our customers and neighbours.

We’re also proud to sponsor a variety of local teams and events, including: South end Soccer youth soccer league Power Hockey skating training for youth Friends of St. Joseph fundraising for St. Joseph High School in St. Thomas St. Thomas Jr. Stars ‘07 London Charity Police Golf Classic Harrisfield Public School (Ingersoll) dance-a-thon Western University All Girls Competitive Cheerleading Team London Humane Society Team Massey Monday Night Miller League Curling-London Curling Club Sexual Assault Centre & Women’s Community House Minor Pee Wee Tecumseh Baseball team