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Call on Reliance Home Comfort to install and service your HVAC, Heating, AC, Plumbing and more
Products & Services
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Air Conditioner FAQs
All your frequently asked questions about air conditioning answered.
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All Air Conditioner Resources
Learn more about air conditioning to help you make the right decisions.
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Furnace Guide
A helpful guide for everything you need to know about your home’s heating needs.
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Furnace Learning Resources
Learn more about furnaces to help you make the right decisions.
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Plumbing Guide
A helpful guide for everything you need to know about your home’s plumbing.
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Benefits of a Water Softener
Are you experiencing the uncomfortable effects of hard water in your home? A water softener can help.
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Water Purification FAQs
All your frequently asked questions about water purification answered.
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All Water Purification Resources
Learn more about water purification to help you make the right decisions.
Learn MoreThinking of Switching to Tankless?
Rentals are available with low monthly payments.
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Rentals are available with low monthly payments.
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Benefits of a Tankless Water Heater
Thinking about going tankless? Learn more about the benefits of on-demand water heaters?
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Learn More- All Protection Plans
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Local Service Areas
Reliance Home Comfort
200 West Beaver Creek Road Unit 1-5,
Richmond Hill, ON
L4B 1C7
ESA License #7012884
The Reliance Team Services the following areas:
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Markham
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Vaughan
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Woodbridge
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Maple
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King City
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Aurora
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Oakridge
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Thornhill
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Holland Landing
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Newmarket
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Stouffville
Richmond Hill
4.8/5
1,771 Reviews
Min C
Our home consultant Jackson was great, he was professional and very quick and knowledgeable. During COVID 19 times he came with all proper protective gears which brings us comfort and sense of safety We are satisfied with the water treatment! Thanks
Mobina S
Just finished signing up to get a brand new water softener from Reliance ! All thanks to Pat Moncada! Amazing experience. Would highly recommend him for anyone who is interested or has any questions regarding water softeners.
Kim H
We just had a plumbing service call at our home for 2 separate issues. The Reliance plumber who came, Peter Foye, was great! He came in, diagnosed the problem, explained what was wrong and how he was going to fix it and did it in a short time without issue. This is why I 🎶 Call on Reliance 🎶
John B
Arash, our Reliance Serviceman, came to our house promptly, within 24 hours of our call, and instantly won our trust. He was helpful, informative and took the time to explain things. He also fixed our water heater quickly and gave us great advice.
Mary L
Excellent servicing on our rented water heater. The technician, Pedro was very professional and addressed the problems with the water heater promptly - articulating the issues and how he was going to address them. I appreciated that he used PPE and was extremely aware of public health requirements when entering our home during this time of pandemic. Thank you!
Loren S
Had a few Google Nest products installed (camera, thermostat and smoke detectors). Dylan and Ramin were professional and explained and walked me through everything in detail. Would definitely recommend.
Michael V
Ruel was the specialist who serviced my furnace and AC system. He was friendly, incredibly professional, thorough and speedy. He came on time and explained exactly what my system needed to get running again. Excellent service! Highly recommended.
Adrian C
I had another great experience with Reliance on August 7th, 2020. Ringo, a.k.a. team member # 2466, maintained both AC & Furnace. He took the extra step and ensured there's no damaged humidifier filter entering the air ducts and decreasing its heat exchanging efficiency. THNAK YOU Ringo and THANK YOU Reliance for a professional, reliable, and ON Time skills!
Emi T
Jackson Jian was an excellent Home Comfort Advisor! He came on time for the advising appointment and he really took time to explain and answer all the questions we had about AC/furnace upgrade. We are extremely satisfied with his knowledgeable and trustworthy session!
Chris F
Reliance repaired my furnace after I was experiencing a issue. It was covered under my Reliance Heating Protection Plan and their service was great. Shaun the repair technician was terrific and very professional explaining the problem and the repair.
Here’s why Richmond Hill Homeowners Choose Reliance
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Live customer support 24/7/365
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Next day or we pay $500 Installation
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Ready to complete the repairs on the first call
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Over 35,000+ 5 star Google Reviews Nationally
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50+ years of experience
Meet our Richmond Hill Team
For more than 50 years, Reliance Home Comfort has helped Canadians stay comfortable and we’re doing the same for homeowners all across Richmond Hill and surrounding areas.
In fact, like you, our licensed technicians, expert installers and customer service professionals live and work in throughout the communities we serve – from Thornhill to Richmond Hill, Markham to Vaughan, and Woodbridge and beyond.
We’re also proud to support our local communities by sponsoring 25 Ontario Minor Hockey Association teams and lending a hand to organizations like Habitat for Humanity and United Way.
Need help with your furnace, air conditioner, water heater or plumbing in Richmond Hill? As your neighbours, family and friends, we’re here for you and we’ll always work hard to find the solution that’s right for you.
Showroom hours: 9am – 4pm
We work with top name brands including: SmartAir™, Amana®, Carrier®, Goodman®, Rheem®, Rinnai®, Viessmann®, Weil-Mclain®, Bosch®, and Nest®.
Questions about your furnace, AC, or plumbing?
You can reach us live 24 hours a day, 7 days a week, 365 days a year.
Home Comfort Advisor
Cyrus Hou Lei
Hello, I am Cyrus. I grew up in beautiful Macau and used to be a national soccer player, participating in several international tournaments. I moved to Canada to pursue a degree in biochemistry and I'm an alumnus of the University of Toronto. I worked on campus as a teaching assistant but always felt that sales was my calling. I decided to venture out of my comfort zone and got into HVAC sales and I'm proud to say I have consistently ranked in the top 5% for Reliance Home Comfort sales. My adorable daughter is the reason I push myself to excel. And I look forward to meeting and serving you. If there's anything I can do to help, please email me cHouLei@reliancecomfort.com or call 647-766-6623.
Home Comfort Advisor
Jackson Jian
Hi, I am Jackson Jian, I have been living in GTA more than 15 years, and just moved to York region recently, I love this wonderful community. I have worked in the retail and wholesale industry almost 20 years, where I’ve gained a wide breadth of experience in helping thousands of customers choose the right products to fit their home and family’s needs. I make it my goal to help the wonderful people in my community choose the right solution for their homes and budgets. Please email or call me if I can be of service to you: Email : jjian@reliancecomfort.com Ph No :416-318-7638 I am looking forward to meeting and serving you in the near future, your satisfaction always is my first priority.
Home Comfort Advisor
Louis Lu
Hi, I am Louis and I am a resident of York, living in Richmond Hill. My family includes my amazing wife, 2 beautiful daughters and my dog Lily. I am a certified expert in Heating and ventilation, Humidification, Air Filtration and recently got certified as a Water Treatment expert. I have a lot of experience in HVAC and am very familiar with the territory of York and look forward to serving your needs. I can be reached on my mobile at 416-833-6993 or my email zlu@reliancecomfort.com
Meet your Local General Manager
Community Involvement
A local team that’s proud to be part of the Richmond Hill community Richmond Hill and surrounding communities aren’t just where our customers are – it’s where we live, too. That’s why we’re active in the community, as citizens and as part of the Reliance team.
Pie in the Face: United Way KICK-OFF Event
On September 18th, 2017 Reliance Home Comfort’s Richmond Hill branch had their United Way KICK-OFF Event. Our Reliance Team Members gathered to listen to the speakers, and engaged in different fun activities to raise money for a great cause. From “Pie in the Face”, “Dance-Off” to “Buy your Coffee” we were able to raise over $300 in the first 3 hours, and we have upcoming “Bake Sale”, “CN Tower Climb” and “Team Softball” events coming up through October, 2017. We as a branch are looking forward to see the results of our dedicated Team Members.
Baseball night
September 2016 - Our team and their families were invited to a local baseball game in Richmond Hill where we pitted our sales team against our operations team and installers. Our families cheered and we sold hotdogs, burgers and pop, raising over $1,000 for United Way.
BBQ at branch
Our managers hosted a barbecue at the branch where we raised $300 for United Way.
Pie in the face
August 2016 At this event, our managers were auctioned to raise funds for United Way. The winning auction dumped a pie on the face of the manager. The event was a fun-filled success and raised over $500.
CN Tower climb
July 2016 - A team from York practiced for over a month and took on the challenge to climb the CN Tower in support of United Way.
Bake Sale
June 2016 - With the help of TM’s baking goodies at home, funds were raised to support United Way.
In addition to the countless good causes supported by our team members, we’re also proud sponsors of 25 Ontario Minor Hockey Association teams, and ongoing supporters of Habitat for Humanity and United Way.
