Destination of Choice
As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over two million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 team members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada’s Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on growth, sustainability, workplace safety, diversity, inclusivity, and prudent governance.
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Years in Business
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Customer Relationships
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Team Members
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5-Star Google Reviews
Our Executive Leadership Team
SEAN O’BRIEN
President and Chief Executive Officer
DEMI TSIOROS
Chief Financial Officer
CELSO MELLO
Chief Information Officer
JANET JOUBRAN
Senior Vice President, Human Resources
PAUL GYARMATI
Vice President, Central Canada & US
SHERRI WOODMAN
Vice President, Eastern Canada
SHELDON MATTHEWS
Vice President, Western Canada
ARUN KANAGASABAPATHY
Vice President, Central Services
TATIANA CARRASCAL
Vice President, Marketing & Product Management
Our Footprint
Call On A Better Tomorrow
Giving back to our communities makes us Proud To Be Reliance and we believe in supporting local initiatives that make a positive impact.
Learn about our ESG priorities for our Team Members, customers and communities where we work and live by clicking the link below.
Our Green Solutions
As part of our focus on ESG, we recognize the importance of sustainable practices for a greener future. That’s why we offer energy-efficient products and services that can help reduce your carbon footprint and lower your utility bills. By embracing sustainable technologies, such as high-efficiency heating and cooling systems, we aim to contribute to a more environmentally friendly world while maximizing your home’s energy efficiency.
Memberships and Associations
Reliance is proud to be associated with the following organizations:
The Better Business Bureau (BBB) is an unbiased organization that sets and upholds high standards for fair and honest business behaviour throughout North America. Businesses that earn BBB-accredited status contractually agree and adhere to the organization’s high standards of ethical business behaviour – instilling consumer confidence and contributing to a trustworthy marketplace for all.
The Business Council on Occupational Health and Safety (BCOHS) is an association of Ontario businesses with a singular focus on promoting economically sustainable healthy and safe workplaces throughout the province. BCOHS interacts at a strategic level with government ministries, agencies and the Workplace Safety & Insurance Board to improve workplace health and safety performance.
CSA Group provides product evaluation, testing and certification and standards solutions for the commercial and household appliance, heating, ventilation, air conditioning and refrigeration (HVACR) industry. CSA Group works with businesses, organizations and code authorities all around the world to help create a safer, more sustainable world for people and for business.
The Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI) is a national association that represents more than 1,300 heating, ventilation, air conditioning and refrigeration (HVACR) manufacturers, wholesalers and contractors and provides Canadians with the tools and information necessary to ensure their total indoor environment comfort.
The Technical Standards and Safety Authority (TSSA) is a not-for-profit, self-funded organization dedicated to enhancing public safety on behalf of the government of Ontario. TSSA’s Boilers and Pressure Vessels (BPV) Safety Program regulates all pressure-retaining components manufactured or used in Ontario to ensure boilers, pressure vessels and piping systems conform to the Technical Standards and Safety Act, applicable regulations, codes and standards. TSSA performs the required installation inspection for all boilers, pressure vessels and piping systems in Ontario.
Awards & Recognition
Celebrating our Award-Winning Culture
