Skip to content

At Reliance® Home Comfort, We Offer Some of the Best Guarantees in the Business on Our Heating and Cooling Products and Services.*

We believe your home is the one place you should always feel comfortable. We also believe that comfort is providing warmth in the winter, cool air in the summer, an endless supply of hot water and well-functioning plumbing. And we stand behind our work with these leading money-back and service guarantees:

100% Money-Back Guarantee

We guarantee that the equipment we install will perform as we have stated. If the system does not heat or cool your home to your satisfaction, we will remove it and return 100% of your investment.

$500 No Frustration Guarantee

If your furnace or air conditioner fails to heat or cool your home during the first year, we will fix it for FREE including all parts and labour AND write you a cheque for your frustration and aggravation.

Comfort Guarantee

We guarantee the system(s) we install in your home will heat or cool your home as we stated. If the temperature range on the thermostat is not achieved as we promised, we will replace the system at no charge.

Property Protection Guarantee

All property such as lawns, shrubbery, carpeting, floors, walls, furniture and door frames are protected. Damaged property will be replaced or repaired. Protective shoe covers and hall runners will be used in all work and traffic areas.

No Lemons Guarantee

If the compressor in your air conditioner fails twice in the first 5 years, we will install a new outside unit. If the heat exchanger in your furnace fails in the first 10 years, we will install a new furnace.

Reliance has over

130,000+

5 Star Online Reviews

Here’s Why Kelowna Homeowners Choose Reliance

*Available guarantees will vary depending on the system purchased. Some conditions apply. Contact for details.