Where is your water supply coming from? City or well?

City water is treated before it enters into your home but it’s important to note that city water still may be hard and could contain some unwanted contaminants. Keep in mind that once water leaves the treatment plant, it travels through pipes that can affect the water quality as it reaches your home.

If your water supply is from a well, you are responsible for the quality of your water and you may have more involvement in the quality and enjoyability of your water for your family’s use and consumption.

It’s important to understand how water is being used in the home to determine the right water treatment options for you. Here are the two ways water consumption can be broken down:

Drinking water vs. working water, what’s the difference?

Drinking water = Used for cooking and drinking

Working water = Used for bathing, washing and cleaning

Common city and well water issues:

City water

  • Chlorine and chloramines
  • Staining
  • Taste and odour
  • Scale buildup

Well water

  • Scale build-up
  • Staining
  • Taste and odour
  • Cloudy water


Talk to our Water Purification Advisor to help identify the right water solution for you and your home!
Book an in-home water assessment today!


Learn More About Water Purification

Water Purification Learning Resources

Flip through our library of helpful water treatment information.

Solutions to Your Common Water Problems

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What is Reverse Osmosis (RO) and How You can Benefit From It

The process forces water through a specialized semi-permeable membrane which scrubs larger particles from the water as it passes through the membrane.