Expert furnace repair service for your home when you need it.
Don’t let a broken furnace leave you in the cold. No matter the make, model, time of day or your location, call to schedule your heating repair and maintenance. With our fast and efficient expert technicians, we get the job done right – and promise to make your home comfortable again. With Reliance Home ComfortTM, you’ll benefit from:
Simple, straightforward pricing – we’ll tell you how much your service visit will cost before repairs begin on your heating system.
Fast, professional response 24/7, 365 days a year – including access to one of the largest networks of licensed expert technicians near you, from Edmonton, Calgary and Winnipeg, to Ottawa, Toronto and most anywhere in between.
10% off your furnace repair bill1 – when you sign up for any Maintenance or Protection Plan.
Flexible payment options – for your convenience, RelianceTM accepts MasterCard, Visa, as well as payment by cheque.
The best guarantees in the business – if the heating equipment we install doesn’t perform as stated and heat your home to your satisfaction, we’ll remove it and return 100% of your investment. If your furnace doesn’t keep you comfortable during the first year, we’ll fix it for free, including all parts and labour2, and we’ll write you a cheque for $500 for any frustration and aggravation3. Learn more about all our guarantees3.
Our Technician Code of Conduct – promises service excellence by: calling ahead, treating your home with care, taking appropriate precautions to reduce any safety risks, maintaining professionalism, diagnosing first, providing you with options, explaining what is to be done and what has been done, and being clear and transparent about any repair or maintenance costs.
Your furnace heating repair checklist
We’re always happy to send one of our expert furnace repair technicians to your home. But before we do, and to avoid extra expense and frustration, have you checked the following?
✔ Is your thermostat set to “heat”?
It happens to the best of us and, from summer into winter, we forget to switch the thermostat setting from cooling to heating. Have a quick look and make sure!
✔ Is your furnace switch set to “on”?
The furnace switch – or disconnect switch – is a safety feature that disconnects power to your furnace. It’s usually found on the side of your equipment or on the wall. Sometimes, something leaning against it shuts it off or someone in your home may switch it off and forget to turn it back on. Double-check your switch.
✔ Is the circuit breaker on?
Believe it or not, it’s possible the circuit breaker that controls your furnace heating may have shut off. Check the breaker panel in your home and make sure the power to the furnace is set to “on”.
✔ Have you checked the vents?
Furnaces can sometimes work improperly or not at all if snow, slush, soil, garbage or small animals hiding away clog up air vents that lead from the outside of your home to your heating system. A Reliance technician can do a proper inspection but you may want to take a quick look just in case.
✔ Does your furnace filter need to be replaced?
One of the most common reasons for heating equipment not performing as it should can be a dirty filter. If you haven’t changed yours in more than three months, it could cause or contribute to issues with your home’s heat.
If you’ve discovered any items on this checklist – or something else doesn’t seem right – don’t hesitate to give us a call. We’re not comfortable until you are.TM